Izabela

Associate Degree in Systems Analysis & Development

Feb 2023 – Jun 2025 (expected)

Pontifical Catholic University of Minas Gerais (PUC Minas)

Bachelor’s in Computer Science

Jun 2023 – Jun 2026 (expected)

Descomplica University

Professional Development in Full Stack & Systems Analysis

Apr 2024 – Dec 2025 (in progress)

Infinity School, Prodabel, Microsoft Azure

Freelance Software Developer & Tech Consultant

2019 – Present

Self-employed / Remote – Ivorya Soluções Digitais

• Developed custom software solutions tailored to the specific needs of various companies.
• Created systems for ticket control, real-time monitoring, and performance dashboards.
• Managed demand tracking, automated workflows, and integrated external APIs.
• Generated strategic reports to support data-driven decision-making.
• Provided technical consulting for companies across industries (IT, HR, logistics, administration, etc.).
• Focused on intuitive, secure, and innovative solutions using modern technology stacks.
• Delivered personalized service and ongoing client support.

IT and Infrastructure Intern

Mar 2024 – Present

Apta Sistemas de Automação Industrial

• Designed and developed the License Manager system using C#, .NET, and Angular.
• Contributed to internal systems (Slock, Aerocina, Fundouro) with new features and UI improvements.
• Maintained and deployed systems both on local intranet and AWS cloud.
• Created user guides, documentation, and test plans.
• Performed manual QA testing and version control with Git.
• Managed databases using DBeaver for queries, backups, and recovery.
• Provided internal support, hardware maintenance, and inventory management.
• Presented internal tech talks to improve team knowledge sharing.

Support Analyst

Aug 2023 – Dec 2023

S&I Automação Comercial

• Provided technical support and training for ERP systems (Syspdv, Varejo Fácil).
• Configured fiscal systems like NF-e and SPED.
• Managed Firebird and SQL Server databases.
• Supported clients via phone, WhatsApp, and email.
• Resolved software, tax, and system integration issues.

IT Intern

Jun 2023 – Dec 2023

Núcleo Assistencial Caminhos para Jesus

• Developed systems in C# and built websites using HTML, CSS, JavaScript, and PHP.
• Managed MySQL databases through phpMyAdmin.
• Maintained computer systems and installed essential software.
• Interacted with TOTVS systems to extract data and generate reports.
• Customized system features based on department-specific requirements.

Commercial Assistant & Technical Support

Oct 2023

S1 Info Tecnologia

• Managed system APIs and databases (SQL Server, TOTVS, Hiper).
• Trained customers and provided technical support for CRM systems.
• Performed client outreach via phone and email for marketing purposes.
• Assisted sales team in aligning tech solutions with client needs.