Call and Demand Management System

TaskFlow is a solution for companies that need to centralize and organize the management of calls and demands. Below is a description of the system's main features:

User Management:

The system allows for user management, including creating, editing, and deleting profiles. Different access levels can be assigned to ensure security and proper control of information.

Company Management:

The platform enables the registration and monitoring of companies using the system, making it easier to personalize processes and view the calls for each organization.

Task Management:

Administrators can efficiently manage and assign tasks, including setting priorities and deadlines, ensuring that the most urgent calls are addressed more quickly.

Reports and Analytics:

The system generates detailed reports on call-handling performance, allowing companies to identify improvement areas and optimize their service processes.

Improved Communication:

TaskFlow promotes smooth communication between teams, with automatic notifications and status updates, ensuring that all involved parties are always informed about demand progress.

Final Objective:

The system's main goal is to improve service efficiency, reduce response time, and provide a more satisfying experience for users and companies. TaskFlow contributes to process optimization and customer loyalty.